Security and confidentiality

Confidentiality and information security policy

Your online shopping is safe on facilithé.com.

As with all major transactional sites on the web, payment by credit card on our site is secure. When you visit a secure page, a security icon appears in the upper or lower frame of your browser to confirm that the information you transmit on this page is encrypted to ensure confidentiality. The address of this page begins with "https."

Personal and credit card information entered on our site is transmitted electronically in a format that cannot be intercepted, altered or decoded by a third party as it is encrypted to ensure its confidentiality.
facilithé.com complies with the highest SSL encryption standards available on the market, under which transaction information will always be transmitted securely. Payment is made directly through the validation server of Desjardins Credit Union.

facilithé.com keeps no data from any computer transaction on credit card information. That's why you need to re-submit your credit card information at each new transaction.

If you are concerned about confidentiality related to the use of your credit card on the Internet, the facilithé.com team invites you to send us your order by email atinfo@facilithe.com making sure to include your telephone number. A member of our team will call you back to complete your order.

facilithé.com is committed to respect your privacy and to make your purchasing experience on the Internet as safe and secure as possible.